Privacy Policy




Chance Capital B.V., a company incorporated in Curaçao (hereinafter “us”, “we” or “lotterium”), published this privacy statement (hereinafter “Policy”) to disclose our information gathering and dissemination practices for our Website and Mobile apps. This Policy is incorporated and made a part of Terms and conditions.


  1. General

    1. The Policy sets forth the general rules of collection, processing, distribution, use, and storage of Website and Mobile apps user’s Personal data including any dispute concerning privacy under the current General Data Protection Regulation (GDPR), and in accordance with the data protection regulations in Curaçao applicable to us.

    2. It is understood and presumed that by the fact of the use of the Website or Mobile apps the User gives Consent, that they have fully read, understood and accepted this Policy. If any User does not agree with this Policy in general or any part of it, such User should withhold from using the Website and Mobile apps.


  1. Collection of information

    1. Unless you have chosen to provide us with more personal information than is described in the Policy, we collect your e-mail address and telephone number that is used to uniquely identify you.

    2. Additional data stored in the system:

      1. Session ID;

      2. The platform on which the application is running;

      3. Digital user ID;

      4. Application version;

      5. Operating system version;

      6. Device name;

      7. IP address;

      8. Graphical resolution of the device screen.

    3. Additional data is confidential information, used to further identify the User as well as their device parameters for technical questions and User support.

    4. Information about your winnings and your withdrawals is also kept strictly confidential and in a secure environment.

    5. This data must be kept for at least 3 years.


  1. Protection of information

    1. We have implemented reasonable security measures to protect the confidentiality, security and integrity of the collected information, and to prevent unauthorized access and the use of information contrary to this Privacy Policy. Although we use commercially reasonable efforts to assure that your information remains secure when maintained by us, please be aware that no security measures are perfect or impenetrable.


  1. Disclosure of information

    1. Your e-mail address and phone number are confidential information which will not be forwarded, sold or disclosed to any third party - with the exception of the companies we work with to provide our services, which are

      1. Payment Systems;

      2. Email services;

      3. SMS services;

      4. Phone services (incoming and outgoing calls);

      5. Online chat services.

    2. We may also disclose your personal information:

      1. to the extent that we are required to do so by law;

      2. in connection with any legal proceedings or prospective legal proceedings;

      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

      4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;

      5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.


  1. Advertising

    1. We adhere to an anti-spam policy. All emails sent to Players relate to their accounts and may also contain information about their new lottery opportunities and current promotional material. The frequency of promotional emails may vary and may reach up to 3 emails per day.

    2. You have the right to unsubscribe from the newsletter. In such a case, you should contact the support team at [email protected] or unsubscribe at any time in your account.


  1. Cookies

    1. Cookies are small text files placed on the device you use to access the Website. They contain information that is collected from your device and sent back to the Website on each subsequent visit in order to remember your actions and preferences over time.

    2. The following types of cookies are used:

      1. Strictly necessary cookies / technical cookies. These cookies are essential for websites and services to function and provide you with services; among other things, they allow you to identify your hardware and software, including your browser type;

      2. Statistical / analytical cookies. These cookies allow you to recognise users, count their number and collect information about the transactions you have made on websites and services, including information about the web pages you have visited and the content you have received;

      3. Technical cookies. These cookies collect information about how users interact with websites and/or services to help identify errors and test new features to improve the performance of websites and services;

      4. Functionality cookies. These cookies allow you to provide certain features to facilitate your use of the websites - for example, by storing your preferences (such as language and location);

      5. (Third-party) tracking/advertising cookies: These cookies collect information about users, traffic sources, pages visited and advertisements displayed to you, as well as the page you navigate to the advertised page. They allow you to display advertisements that may interest you based on an analysis of personal information collected about you. They are also used for statistical and research purposes.

    3. The data collected will be stored on your device for a period, which may depend on the type of cookies concerned, but no longer than necessary to achieve its purpose, after which it will be automatically deleted from your system.


  1. GDPR Data Protection Rights

    1. We would like to make sure you are fully aware of all your data protection rights. User is entitled to the following:

      1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

      2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

      3. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

      4. The right to restrict processing – You have the right to request us to restrict the processing of your personal data, under certain conditions.

      5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

      6. The right to data portability – You have the right to request us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.


  1. Contacts

    1. If you have any comments or questions about this Policy, or you want to enforce any of your rights please contact us at [email protected].